Return & Refund

Return and Refund Policy

Last updated: September 22, 2024

Thank you for shopping with Marpitta. We strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully.

Returns

1. Eligibility for Returns
   • Items can be returned within 30 days of receipt.
   • To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when received.
2. Non-Returnable Items
   • Certain types of items cannot be returned, including:
     • Customized or personalized items.
     • Digital products or services.
     • Items marked as final sale.

Refunds

1. Processing Refunds
   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed within a specified number of days, and a credit will automatically be applied to your original payment method.
2. Late or Missing Refunds
   • If you haven’t received your refund yet, please check your bank account again.
   • Then contact your credit card company; it may take some time before your refund is officially posted.
   • If you’ve done all of this and still have not received your refund, please contact us.

Exchanges

• We currently do not offer exchanges. If you need a different item, please return the original item and place a new order.

Shipping Returns

1. Return Shipping Costs
   • You will be responsible for paying your own shipping costs for returning items unless the item is defective or incorrect.
   • Shipping costs are non-refundable.
2. How to Initiate a Return
   • To initiate a return, please contact us at marpitta2024@gmail.com to receive instructions on how to proceed.

Changes to This Policy

We reserve the right to modify this return and refund policy at any time. Changes will be posted on this page.

Contact Us

If you have any questions about this Return and Refund Policy, please contact us:

• By email: marpitta2024@gmail.com
• By phone: 9315727583

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